Payment Methods
We are committed to providing you with a safe and convenient shopping experience. Westota supports multiple payment methods to meet the needs of customers worldwide.
Accepted Payment Methods
- Credit / Debit Cards: Visa, Mastercard, American Express, UnionPay
- PayPal: Fast and secure international payments
- Apple Pay: Available for Apple device users
- Google Pay: Available for Android device users
- Shop Pay: Shopify's express checkout, with installment payment options
Payment Security
All transactions are protected by SSL encryption technology. Your payment information is processed securely — we do not store your full card number or bank account details. Our payment system complies with PCI DSS international payment security standards.
Currency
Our store processes payments in Hong Kong Dollars (HKD). If you pay in another currency, the final amount will be converted based on your bank or payment platform's exchange rate, which may result in minor currency conversion fees. Please consult your bank for details.
Installment Payments
Some payment methods (such as Shop Pay Installments) support interest-free installment payments. Please check available options at checkout for specific terms and conditions.
What to Do If Payment Fails?
If your payment is unsuccessful, please try the following steps:
- Verify your card details (card number, expiry date, CVV) are entered correctly
- Ensure your bank account has sufficient funds
- Try an alternative payment method
- Contact your bank to confirm there are no transaction restrictions
- If the issue persists, please contact us at [support@westota.com]
Contact Us
For any payment-related questions, please reach out to us at [support@westota.com] and we will assist you as soon as possible.